Cookie Policy
LGPD Compliance
This Cookie Policy is in compliance with the General Data Protection Law (LGPD - Law No. 13,709/2018) e descreve como utilizamos cookies e tecnologias similares em our site.
1. What Are Cookies?
Cookies are small text files stored on your device (computador, tablet ou smartphone) when you visit our website. Eles nos ajudam a melhorar sua experiência de navegação, analisar tráfego e personalizar conteúdo.
Os cookies não podem executar programas, transmitir vírus ou acessar outras informações no seu dispositivo. They are specific to the domain that created them.
2. Why Do We Use Cookies?
We use cookies for the following purposes:
- Website Functionality: Ensure that the website functions properly
- Preferences: Remember language, region and display settings
- Analytics: Understand how visitors use the site to improve it
- Security: Protect against fraud and attacks
- Marketing: Display relevant content (only with your consent)
3. Types of Cookies We Use
We classify cookies into 4 main categories:
| Tipo | Finalidade | Duração | Consent |
|---|---|---|---|
| Basic website functionality and security. Without these cookies, the site does not function properly. | Session | Not required | |
| Remember language, region, display settings and browsing preferences. | 1 year | Implícito | |
| Analytics para entender uso, tráfego e melhorar o site (Google Analytics). | 2 years | Required | |
| Personalize ads, measure campaigns and display relevant content. | 1 year | Required |
4. Specific Cookies Used
Google Analytics
- _ga: Distinguishes users (2 years)
- _gid: Distinguishes users (24 hours)
- _gat: Limits request rate (1 minute)
Security Cookies
- session_id: Session identification (Session)
- csrf_token: CSRF protection (Session)
- cookie_consent: Consent record (1 year)
Third-Party Cookies
- WhatsApp Business: Chat integration (Session)
- GoTo Connect: Communication widgets (Session)
- Bitdefender: Security widgets (Session)
5. How to Manage Cookies
You have full control over cookies. Pode aceitar, rejeitar ou configurar suas preferências através do banner de cookies que aparece ao visitar our site.
You can also manage cookies directly in your browser settings:
Google Chrome
- Settings → Privacy and security → Cookies and other site data
- Allow or block third-party cookies
- Clear cookies when closing the browser
Mozilla Firefox
- Options → Privacy and security → Cookies and site data
- Manage exceptions by site
- Enhanced tracking protection
Safari (macOS/iOS)
- Preferences → Privacy → Cookies and site data
- Block all cookies or only third-party cookies
- Manage site data individually
Microsoft Edge
- Settings → Cookies and site permissions
- Manage and delete cookies
- Configure exceptions by site
Important
Disabling essential cookies may limit website functionality. Analytics and marketing cookies are optional e podem ser gerenciados através do banner de consentimento.
6. Updates to This Policy
Podemos atualizar esta Cookie Policy periodicamente para refletir mudanças em nossas práticas ou requisitos legais. Notificaremos sobre mudanças significativas através de aviso em our site ou por e-mail.
Recomendamos que você revise esta página regularmente. A data de última atualização está indicada no topo desta página.
7. Your Rights (LGPD)
Em conformidade com a LGPD, você tem direitos sobre seus dados pessoais, incluindo informações sobre cookies que coletamos. Consulte nossa Privacy Policy para mais detalhes.
8. Contact
For questions, suggestions or complaints sobre esta Cookie Policy ou uso de tecnologias de rastreamento:
E-mail: [email protected]
DPO: [email protected]
Phone: (15) 3199-9719 | (15) 3251-8529
WhatsApp: (15) 3251-8529
Address: Praça da Bandeira, 65 - 3º Andar, Sala 301
Tatuí - SP, 18.270-390
Support Hours: Monday to Friday, 8 AM to 6 PM
Our Certifications
- LGPD Compliant
- Microsoft Partner
- GoTo Gold Partner
- Bitdefender Partner